colift verification methodology
This page is written for caseworkers and benefits-program staff reviewing a (or equivalent state form) signed by colift. It explains our legal authority, how we verify hours, how our data is publicly auditable, and how to reach us before rejecting a form.CF 888 (or equivalent state form) signed by colift. It explains our legal authority, how we verify hours, how our data is publicly auditable, and how to reach us before rejecting a form.
Who we are
colift is a operating a civic-volunteer platform. Volunteers contribute to public-benefit tasks, food-access mapping, translation review, sidewalk-hazard documentation, archive transcription, and accessibility audits. All task output is published free to the public, partner agencies, and libraries. colift does not sell volunteer output and is funded entirely by grants and donations.501(c)(3) public charity operating a civic-volunteer platform. Volunteers contribute to public-benefit tasks, food-access mapping, translation review, sidewalk-hazard documentation, archive transcription, and accessibility audits. All task output is published free to the public, partner agencies, and libraries. colift does not sell volunteer output and is funded entirely by grants and donations.
For volunteers subject to the SNAP/ABAWD work requirement, colift signs Section 2 of the CF 888 as the authorized representative of the organization where the volunteering occurred. Our IRS 501(c)(3) determination letter is the qualifying credential, there is no state pre-approval list for qualifying nonprofits.
Legal authority
Federal, 7 CFR §273.24(a)(2)(iii)
Under federal SNAP regulations, the ABAWD work requirement can be met by "working," and "working" includes:
"(iii) Unpaid work, verified under standards established by the State agency."7 CFR §273.24(a)(2) Cornell LII
This is the federal foundation. Unpaid volunteer work counts when the state has a verification standard for it. California and New York both do.
California, ACL 25-34 and CF 888
California's verification standard is established in All-County Letter (ACL) 25-34 (May 14, 2025) and the CF 888, CalFresh ABAWD Volunteer Work Hours Verification Form (rev. 5/25). Key facts about the form:
- Section 2 is signed by 'a representative of the organization where the person volunteers.' No supervision or observation is required.
- The county may alternatively accept the verbal statement of an authorized representative.
- The certified value is actual hours volunteered, not a task estimate.
- There is no penalty-of-perjury jurat on the form.
Sources: CF 888 (CDSS) · Santa Clara County ABAWD handbook
New York, Monthly ABAWD Volunteer Participation Record
New York counts volunteer and community service toward the work requirement, with hours documented on the Monthly ABAWD Volunteer Participation Record and signed by the host nonprofit. Unlike California's flat 80-hour standard, New York values hours at SNAP allotment ÷ minimum wage, typically a much smaller monthly number. In New York City, documentation flows through ACCESS HRA.
Sources: NY OTDA SNAP Work Requirements · NYC ACCESS HRA
Remote and online volunteering, honest framing
We want to be direct: no published FNS, CDSS, or OTDA guidance specifically addresses remote or online volunteer hours. None of it requires in-person work either. Our position is that remote volunteering is unaddressed, not prohibited.
This position is supported by:
- The text of 7 CFR §273.24(a)(2)(iii) it does not distinguish in-person from remote work. The operative requirement is that the state have a verification standard.
- Established remote nonprofit volunteer programs Smithsonian Transcription Center, Library of Congress "By the People," Zooniverse, and Tarjimly have run large-scale remote volunteer programs for years, accepted as legitimate nonprofit service.
- Federal endorsement of remote citizen-science contribution the Crowdsourcing and Citizen Science Act of 2016, EPA Participatory Science, USDA Forest Service, and the National Park Service treat remote volunteer data contribution as a recognized volunteer activity.
Because this area is unaddressed, we have designed the platform conservatively (measured engagement, verifiable deliverables, public methodology) and pursue pre-clearance conversations with state and county welfare departments rather than waiting to be discovered in an audit.
How we verify hours
The certified number on every CF 888 is:
only when the deliverable passes quality review
Measured active engagement
The platform records time using a session timer with idle detection and minimum-engagement floors a volunteer cannot submit work before genuine engagement thresholds are met. This is the primary record of actual time. It is the number colift certifies, not an estimate.
Calibrated cap per task
Each task has a cap set in two steps: (1) an AI task-decomposition seed based on reading load, complexity, and expected output; (2) calibrated against the observed median of real, quality-passing human sessions. The cap is recalibrated quarterly with a version history. The cap is a ceiling only, it may pull a credited number down, never up.
Automated deliverable validation
Each submission is checked to confirm a deliverable of the expected type is present and usable, screened for personal information before release, and flagged for pattern outliers (duplicate content, velocity anomalies, likely AI-generated output). Flagged submissions go to human review.
Sponsoring-org quality review
Submissions are reviewed by a representative of the sponsoring nonprofit before hours are credited. Reviewers may reduce credited hours for quality; they cannot increase hours above measured time. Rejected or low-effort work earns zero hours.
Volunteer attestation
The volunteer affirms they personally did the work and that the time is genuine. Platform terms include the right to validate, retain records, and reverse credited hours if a submission is later found false.
Public data and audit access
Every dataset produced by volunteer work on colift ships as a free public download. This is what makes the work qualify as community service, the output must be a public good, not a colift-internal asset.
We publish an open methodology ledger that includes:
- The current verification methodology in plain language
- Per-task hour caps and the calibration changelog
- Validation criteria applied to each submission type
- Submission-level records (de-identified) available to county staff upon request
What we don't do
- We never credit hours above the volunteer's measured active engagement.
- We never credit passive time, an open timer with no engagement measures nothing.
- We never pad hours or use task estimates as the certified number.
- We never certify work the volunteer did not perform.
- We never test for AI use in submissions, and we don't believe doing so is appropriate, the integrity question is whether genuine effort produced a usable deliverable, not what tools were used.
- We never sell volunteer output, de-identified datasets, or aggregated data.
If you're considering rejecting a form
We welcome direct contact from caseworkers and county staff before a rejection decision. If a form looks questionable, we can pull the submission records that support the certification and share them with you directly.
If hours are rejected and the recipient believes the rejection was in error, they are entitled to a CDSS state fair hearing before an administrative law judge (7 CFR §273.15; Cal. Welf. & Inst. Code §10950 et seq.). colift's session records and methodology documentation serve as the evidentiary basis for that hearing. We encourage recipients with disputed hours to contact a SNAP legal-aid organization.
Note: colift does not guarantee that any county will accept a CF 888 we sign. We record and verify hours; the county determines eligibility. We state this clearly to every volunteer.
Contact us
For verification questions, record requests, or methodology questions, please reach out before rejecting a form. We respond to caseworker and county staff inquiries promptly.
Contact coliftThis page is informational and does not constitute legal advice. Citations are to publicly available primary sources. The legal framework described here represents colift's good-faith interpretation of the applicable regulations; counties retain discretion in administering the SNAP work requirement.